منابع مشابه
Patient satisfaction surveys.
In these difficult economic times, many practices are looking for ways to improve profitability. It is strange, however, that when economic conditions improve, improving profitability seems to become less a priority. Why not strive for better profitability all the time? If a practice is well run in good times, it will be better positioned to weather difficult times. Patient satisfaction can be ...
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Renal services have been given priority in recent years in an attempt to align them with levels of provision in other European countries. A survey of patients receiving renal replacement therapy in the Northern Ireland Regional Centre, Belfast, was carried out to ascertain their views on services (survey I). After the establishment of a Northern Health and Social Services Board (NHSSB) sub-regi...
متن کاملAbstract: Influencing Plastic Surgery Patient Experience: Factors Affecting Patient Satisfaction Surveys
The results point to the importance of identifying physician and staff system needs prior to contacting vendors. Identifying needs can inform development of checklists for system functionality during vendor demonstrations. Items to include on the checklist include integration of administrative and clinical workflows, and integration with other systems. Functionality specific to plastic surgery ...
متن کاملPerspectives on User Satisfaction Surveys
ACADEMIC LIBRARIES ARE FACING TWO MAJOR TIIREATS: a global digital environment and increasing competition. They must improve the quality of their services in order to survive. The article explores the relationshiip between service quality and user satisfaction and examines how user survevs have been employed in a number of previously published data sets. A model which demonstr-ates how satisfac...
متن کاملAudit iXn Person Surveys of patient satisfaction: I-Important general considerations
was 46%, then introducing the protocol saved the radiology department almost £500 a year. The protocol also resulted in an increase in the number of patients reviewed and hence the work of the accident and emergency department. In terms of the patients reviewed in the department, however, the total numbers (an extra 36 over the eight weeks) were small, amounting to an extra four or five patient...
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ژورنال
عنوان ژورنال: BMJ
سال: 1991
ISSN: 0959-8138,1468-5833
DOI: 10.1136/bmj.303.6793.60-a